Plain answers, to plain questions.

Kind Care is a care coordination app for families managing private home care. It helps you share care plans, medications, and visit notes with carers — all from your phone.

No. Carers open a share link on their phone — no download, no account, nothing to install. If a carer juggles multiple patients, they can optionally create a free carer account to see them all in one place.

Generate a share link from your patient's profile. The carer opens it on their phone and can see the care plan and log visits immediately. You decide what they can see, and you can revoke the link any time.

Yes. Kind Care works offline from day one — every patient's data is stored on the device. The moment there's signal again, changes sync in the background.

English, Portuguese and Spanish. More languages are coming.

Yes. Your data is stored on your device first and encrypted in transit when syncing. We never sell your data and show no ads. We're GDPR compliant by design and our servers are hosted in the EU.

No. Kind Care is a care coordination tool, not a medical device. It helps organise information but does not provide medical advice. In an emergency, call your local emergency number.

Go to Settings in the app and choose 'Delete account'. All your data is permanently removed within 30 days. You can also export everything first if you'd like a copy.

You can cancel any time from Account › Billing in the app. Cancellation takes effect at the end of your billing period — no partial charges, no exit interview.

If you believe you've been charged in error, email contact@akind.care within 30 days and we'll investigate. Outside that, refunds are discretionary because cancellation already lets you finish out the period you've paid for.

They're linked from the footer of every page. Both are written in plain English first and legal accuracy second.