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Most questions get a same-day reply. For privacy or account requests, please use the email address you signed up with so we can verify your identity.
Contact
We'd love to hear from you.
A real person reads every message. We aim to reply within 48 hours — often the same day.
Prefer email?
Email is the fastest way.
Write to us at the address below — useful if you can't sign in or want to keep a copy of the thread.
contact@akind.careReplies typically within one working day. Always within 48 hours.
Self-serve
Maybe we've already answered.
A few common questions are already covered — take a look before you write, and you might be on with your evening in 30 seconds.
- Read the FAQ — Pricing, sharing with carers, offline access and more.
- See how it works — The three-step setup, in pictures.
- Privacy policy — What we collect, why, and how to delete it.
Quietly serious about this
No phone trees. No bots. No outsourced support.
Kind Care is built and run by a small team. Your message lands in a human inbox.
- GDPR-compliant by design
- Hosted in the EU
- Replies in plain English